SOCIAL HOUSING overview
Here at Sightline, we are proud of the work we have done, and continue to do, in the social housing sector.
As one of the country’s leading producers of digital media for social housing over the last 25 years, we have produced videos for over a hundred councils and social housing organisations.
These have been about a variety of subjects including consulting with residents about housing transfer, promoting services, community initiatives, helping residents to work, home user guides, repair and maintenance tips, staff training and internal communications, and conference presentations.
Our social housing clients include L&Q, Sanctuary Group, Hyde Group, Bracknell Forest Homes, Home Group, Affinity Sutton, A2, Radian, and Longhurst Group.
Types of video production we specialise in:
- Brand and Public Relations
- Resident Engagement
- Home User Guides
- How-To / Maintenance and Repairs
- Staff Induction and Training
- Property Marketing
This short video provides an overview of the sort of stories we tell about life in social housing – from the perspective of providers and residents.
our Ways of working
This video explains L&Q’s new ways of working in response to the changing world following the pandemic.
Informing your workforce and residents about new initiatives and practices encourages greater understanding and engagement.
home user guide
A comprehensive guide for residents on how to operate all the functions in their home, and how to carry out basic maintenance.
Helping your residents quickly settle into their new home makes life easier for them – and reduces the number of calls to customer service for help.
One of a set of 12 videos for explaining to tenants their responsibilities for looking after their home. This particular video is the introduction /overview.
Clearly and consistently informing your tenants of their responsibilities helps reduce ongoing issues, as well as calls to customer service for help.
REPAIR & maintenance 'how-to' videoS
One of a set of 9 videos for helping L&Q residents carry out basic repairs and maintenance in their home, as well as ‘How to prevent condensation, damp and mould’.
Demonstrating to your residents on how to carry out basic repairs and maintenance helps reduce the number of repair team call-outs.
Home Group 'Transforming home'
An introduction to Home Group’s new working methods across its service deliveries. Although we made the video a long time ago, all the messages are just as relevant today.
LET'S START YOUR PROJECT
If you’ve got a project you’d like to discuss, or if you simply want to know more about how we work, please get in touch, by phone, or email.
Based in Guildford, Surrey, Sightline work with customers in the UK and Worldwide.